Privacy Policy

Assistt is operated by 29x2 - Light Speed Dev. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains in detail how we collect, use, store, share, and protect your information when you use our website, platform, and services (the “Service”), including our AI Video Agent, realistic AI avatars, Text-to-Speech, Speech-to-Text, AI image and video generation tools, and Social Media Manager.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• - Create an account or subscribe to a plan (name, email address, password, billing information).
• - Use our AI tools: scripts, text prompts, audio files, images or videos you upload.
• - Connect your social media accounts (YouTube, TikTok, Instagram, etc...) to enable automated publishing: Media files uploaded & content
• - Contact our support team or participate in surveys/feedback.

1.2 Automatically Collected Information

When you use the Service, we automatically collect:

• - Technical data: IP address, browser type and version, device type, operating system, and usage timestamps.
• - Usage data: Features accessed, videos, images, speeches, transcriptions generated, duration of sessions, and interactions with the AI tools.
• - Cookies and similar technologies for analytics, functionality, and marketing purposes.

1.3 AI-Generated Content and Prompts

When you use our features (Video Agent, Text-to-Speech, Speech-to-Text, Image-to-Video, Social Media Manager, etc...), we process and may temporarily store:

• - Your input prompts and uploaded content.
• - The AI-generated outputs (videos with avatars, voiceovers, B-roll, transcripts, images, etc.).

We do not use your private prompts or generated content to train our core AI models unless you explicitly opt-in to contribute to model improvement.

2. How We Use Your Information

We use the collected information for the following purposes:

• - To provide and improve our core services: generating professional AI videos with talking heads, adding intelligent B-roll, synthesizing voiceovers, transcribing audio, and automating social media publishing.
• - To process payments, manage subscriptions, and handle billing.
• - To personalize your experience and suggest relevant features or templates.
• - To analyze usage patterns and improve the performance and accuracy of our AI models.
• - To communicate with you about service updates, security alerts, and support requests.
• - To detect, prevent, and address technical issues, fraud, or abuse.
• - To comply with legal obligations and enforce our Terms of Service.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following legal bases:

• - Contractual necessity: To fulfill our agreement with you and deliver the Service.
• - Legitimate interests: To improve our products, ensure security, and conduct analytics.
• - Consent: Where we ask for your explicit permission (e.g., marketing communications or optional data sharing for model training).
• - Legal obligation: When required by applicable law.

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share information with:

• - Few third-party AI providers.
• - Service providers: Cloud hosting, payment processors (Stripe or similar), analytics tools, and email service providers.
• - Social media platforms: When you authorize us to post content on your behalf.
• - Legal authorities: If required by law, subpoena, or to protect the rights, property, or safety of Assistt, our users, or the public.

5. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA (including the United States). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other approved mechanisms, to protect your data.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, regular security audits, and secure development practices. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your personal data for as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce our agreements. Generated content (videos, transcripts, assets) is typically retained for the duration of your account activity. You may request deletion of specific data at any time.

8. Your Rights and Choices

You have the right to:

• - Access, correct, or delete your personal data.
• - Object to or restrict certain processing activities.
• - Withdraw consent where processing is based on consent.
• - Request data portability.
• - Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us at contact@assistt.io.

9. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, analyze usage, and deliver personalized experiences. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10. Children’s Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: